An overview of an update to Our business plan published in June 2014.

WRMP Board Assurance Statement

WRMP 2019 accompanying statement

Appendix D WRMP Project Methodology

Appendix E WRMP Engagement Debrief

WRMP Appendix R Problem characterisation

Appendix 12 WRc treatability tests for groundwater containing chlorthal

Appendix A33.4 WRMP customer engagement

Statement of Response to draft WRMP 2019

WRMP 2019 non-technical summary

Critical Period (CP) WRMP table

WRMP Appendix S - Annex 1 unconstrained list

WRMP Appendix A - Annex 1 SEA PAS

WRMP Appendix Q South Staffs Headroom Report

WRMP Appendix O South Staffs Outage Analysis

WRMP Appendix L Hydrology Update for the River Blithe

WRMP Appendix K South Staffs Peak Review

WRMP Appendix G Population Forecasts Methodology Summary

WRMP Appendix C PR19 Foundation Research

A comprehensive desk research review of WRMP 2019 up to 2020 to provide recommendations for how we should approach engagement for WRMP 2024 – published March 2021

WRMP Appendix X Resilience of SSW Water Supply System

Appendix W WRMP Methodology for Estimnating Supply Scheme costs

WRMP Appendix V Technical note on supply option screening

WRMP Appendix S Decision making framework modelling report

WRMP Appendix P South Staffs climate change impacts on supply

Appendix J Draft WRMP South Staffs non-Household consumption forecast

WRMP Appendix I South Staffs and Cambridge Meter Under Registration report

WRMP Appendix F South Staffs customer research findings summary

WRMP Appendix A South Staffs SEA SEA ER Final Main Report

Dry Year Annual Average (DYAA) WRMP table

Appendix A07 PR19 data triangulation study - SSW WRMP

Appendix A08 PR19 data triangulation study - CAM WRMP

Appendix A25 PR19 WRMP and WTP data triangulation study

Appendix A25.1 PR19 WRMP and WTP data triangulation sheet

WRMP Appendix N SSW Synthetic drought series and resilience of SSW Water Supply System

Appendix H Draft WRMP South Staffs Household Micro-component and consumption forecast

Green Recovery Appendix 2022/23

Green Recovery Appendix 2021/22

Supplementary commentary appendix 2023/24

Appendix A26 Performance commitments

Appendix A36 Jacobs assurance

Appendix A01 Customer engagement approach

Appendix A02 Identifying customer priorities

Appendix A03 Valuing service improvements

Appendix A06 Validating the business plan

Appendix A05 Defining the customer promise

Appendix A27 Arup report on resilience

Appendix A28 Forecasting AMP8 bills

Appendix A32.1 DWI correspondance Ashwood

Appendix A33.5.3 Costain appendices B1-G2

Appendix A51 Assurance documents (combined)

Appendix A14 Willingness to pay - wave 2

Appendix A18 New connections market customer engagement

Appendix A30 Our approach to Asset Health outcomes

Appendix A31 Jacobs report on direct procurement

Appendix A32.2 DWI correspondance Cookley Kinver

Appendix A33 Cost adjustment claim final submission

Appendix A33.1.1 DWI correspondance Hampton Loade

Appendix A33.3 Decision making framework model summary

Appendix A35 Jacobs report on Monte Carlo analysis

Appendix A44 PWC retail services efficiency benchmarking

Appendix A47 Independent internal assurance report

Appendix A50 SSC Accounting for past delivery

Appendix A43 UK customer satisfaction index report

Appendix A33.1.2 DWI correspondence Seedy Mill

Appendix 5 Monte Carlo risk distributions

Appendix 9 customer benefits and cost of debt

Appendix 10 email from David Young

Appendix 13 ESI summary report - Cookley

Appendix 14 ESI summary report - Kinver

Appendix 15 ESI summary report - Ashwood

Appendix 16 groundwater source blend model

Supporting materials for the WRAP Theme 4 research - published February 2022

Report covering findings on customer responses to the draft WRMP24 plan - published August 2022

Appendix 8 UKCSI July 2018 benchmarking report

Appendix 11 NERA report on leakage reduction funding

Appendix 17 IMTECH Chlorthal treatment options review

Appendix A13 Willingness to pay wave 1 full report

Appendix A13.1 SSC Peer Review WtP Research Methodology by Ariel Bergmann

Appendix A13.2 SSC WTP Peer Review Wave 1 by PJM

Appendix A14.1 SSC WTP Peer Review Wave 2

Appendix A14.2 SSC WTP Wave 2 Method Statement

Appendix A25.2 Triangulation Peer Review of Approach - Giles Atkinson

Appendix A29 Capital investment to deliver a class-leading service

Appendix A33.6 Explain market research cost adjustment claim enagagement report

Appendix A33.8 Cost adjustment claim proposed delivery timeline

Appendix A37 WISER submission response (South Staffs incorporating Cambridge)

Appendix A38 Board assurance of our PR19 business plan

Appendix A49 Water resources annualised unit cost model

RA03 - PR19 2020 to 2025 - Addendum to Appendix A33 - Cost adjustment claim

Appendix 6 SSC small company premium customer engagement

Appendix 7 SSC small company premium customer engagement method statement

Appendix 18 SSC PR19 DD risk and reward assurance

Appendix A25.3 Triangulation Peer Review of Report - Giles Atkinson with PJM Final Response

RA02 - PR19 2020 to 2025 - Addendum to Appendix A29 – Wholesale water enhancement cost allowance

Water Resources Management Plan (WRMP)

WRMP Market Information table for Critical Period (CP)

WRMP Market Information table for Dry Year Annual Average (DYAA)

Pre-consultation feedback

Non-household demand forecasts

Outage allowance report

Environmental destination methodology

Water Resources West Headroom Technical Note

Problem characterisation review

Valuestream methodology specification

Artesia demand management optimisation report

Board assurance report

Option modelling technical report

Water Framework Directive option level impact assessments

Customer engagement process summary

Literature review report

Triangulation - thematic analysis report

Water resources activity panel theme 1 - Strategic choices report

Water resources activity panel method statement

Water resources activity panel theme 3 - deep dives online groups report

Water resources activity panel theme 3 - deep dives report

Stakeholder roundtable feedback summary

Themes 1 and 3 report

Theme 2 MCDA report

Themes 1 - 3 quant studies method statement

Thematic analysis resources list

Customer panel challenge log

Customer panel statement

Non-household engagement report

2022 drought review

Carbon costing supplementary note

Household consumption forecasting micro-component model

Baseline and climate change DO modelling report

Headroom report

Demand management activities detail report

Invasive non-native species assessment sheets

Water framework directive regulations assessment

Biodiversity net gain and natural capital assessment

Invasive Non-Native Species Assessment report

Strategic environmental assessment report

Habitats regulations assessment

Research into the accessibility and affordability of the final plan

We are committed to engaging with all the stakeholders who have an interest in this plan. This document explains how we have undertaken consultation with these stakeholders and the public in preparing our drought plan.

This document gives you details of how we comply with environmental legislation and ensure that any environmental impacts of our actions are identified, minimised and mitigated.

Effective communications is an essential part of drought management. This document is an overview of the approach we will take and is not a comprehensive action plan.

Report outlining the methodology for developing a best practice triangulation framework – published January 2023 (Appendix - SSC08)

Report covering an analysis of how preferences vary between customer and stakeholder segments – published September 2023 (Appendix – SSC12)

A response from Water Resources West (WRW) advising its support in meeting the expectations of our drought plan

Our drought plan demonstrates how we would manage resources and demands through a number of variable but plausible drought sequences, by implementing a range of available management options. We have developed a suite of drought indicators over subsequent plans, this document gives you more details.

Report which outlines how we established a set of WTP values suitable for use in our Copperleaf investment modelling – published June 2023 (Appendix - SSC09)

Report outlining the application of the Delphi Method to provide objective assessment of valuation research to inform our Copperleaf investment modelling – published June 2023 (Appendix - SSC010)

In the event of a Temporary Use Ban, we propose to adopt a consistent form of notice and this is presented in this document.