All of this information, including what you need to do, can be found in our service connections user guide.

There are a number of approved contractor schemes in operation in the UK. We support the Water Industry Approved Scheme (WIAPS).

There are two main types of approved contractor:

• Those carrying out work on laying and repairing external water services
• Those carrying out general plumbing and heating work

The easiest way to find an approved contractor is to log on to the WRAS website and type in your postcode to find your nearest Water Industry Approved Plumber Scheme (WIAPS) installer.

Click here for our regulations guidance

You can get copies water fittings and supply pipe regulations at Legislation.gov.uk.

These leaflets will help you comply with the regulations:

• Keeping water safe in premises
• Keeping water safe in premises - WRAS policy

WRAS

WRAS is also a useful source of information. The purpose of WRAS is to contribute to the protection of public health by preventing contamination of public water supplies and encouraging the efficient use of water by promoting and facilitating compliance with the Water Supply (Water Fittings) Regulations and Scottish Water Byelaws.

You can use its website to:

• Order a copy of the Water Regulations Guide, which explains in detail how to comply with the regulations
• Access the Water Fittings and Materials Directory
• Provide independent advice on water regulations issues

Website: www.wras.co.uk
Email: info@wras.co.uk

Hydrants are located along various points on our mains network. Their primary purpose is to allow water to be drawn off by the emergency services.

However, if temporary access is needed to our mains network, we hire out standpipes specifically for this purpose. Find out more.

Payment by BACS
Our preferred method of payment is by bank transfer (BACS or CHAPS). BACS payments can be made into our account, using the details below:

Bank: HSBC
Sort code: 40-11-18
Account number: 63987183
UTR number: 6751065210
Company registration number: 2662742

Payment by debit/credit card
We also accept payment by all major debit and credit cards. Payment by card can be made by calling 0845 456 1030.

Payment by cheque
If you would prefer to pay by cheque, these should be made payable to 'South Staffs Water' and sent to us at the following address:

South Staffs Water
Green Lane
Walsall
WS2 7PD

All charges are subject to the addition of VAT, where this is payable under the relevant legislation.

Important
We ask developers to quote a reference number, when making payments. This should be an application number, job number or scheme number. Applications may be delayed if developers do not provide this information.