My bills and payments

Our charges

Our charges are based on the amount of water you use if you are on a meter, or on the rateable value of your property if you are not on a meter.

While we don't provide sewerage services, we bill and collect charges for used water and surface water drainage on behalf of Severn Trent Water so that you only receive a single bill.

We work hard to keep our charges among the lowest in the country, making sure that we supply you with great value for money.

I have a water meter

Metered charges

I don't have a water meter

Unmetered charges

Help me find out if I have a meter

Ways to find out if you have a water meter.