When you're choosing a plumber, make sure that they're a member of an Approved Contractors’ Scheme authorized by your local water company or the Secretary of State under the Water Fittings Regulations.

The WaterSafe Register is a directory of registered and qualified plumbers and water contractors from across the UK to help customers find an approved plumber in their area.

Businesses registered with WaterSafe Register are not employed by South Staffs Water.

Approved products

Whether you decide to appoint an approved plumber, or undertake a spot of DIY, you should be sure to use materials that have been approved for contact with drinking water.

The Water Regulations Advisory Scheme (WRAS) approved logo only appears on products water companies have checked and endorsed as complying with regulations to ensure they do not affect drinking water quality.

You can search to find products that have been approved by WRAS in its Water Fittings and Materials Directory.