
Code of Practice for household customers 2023/24 - Water pipes
Responsibility for water pipes
Download/ViewResponsibility for water pipes
Download/ViewA breakdown of the water services we provide
Download/ViewThis Code of Practice is for household customers and gives information on the services we provide, the terms and conditions on which they are offered and how our customers can find the help and advice they need.
Download/ViewOur code of practice for leakage
Download/ViewMoving your water meter isn’t standard DIY. This policy tells you what you need to do if you want to move your meter.
Download/ViewPriority Services Register leaflet
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